Olventria LLC (http://olventria.com/) is deeply committed to protecting the privacy and security of the personal data of its customers and website visitors. While our primary operations and target audience are based in the United States, we fully recognize the global reach of the internet and aim to comply with applicable international data protection regulations, including the General Data Protection Regulation (GDPR) for individuals within the European Economic Area (EEA).

Data Controller Information

Olventria LLC acts as the data controller for the personal data collected through our website. Our contact details are:

Types of Personal Data We Collect

For visitors and customers who interact with our website, we may collect various types of personal data. This typically includes, but is not limited to:

  • Contact Information: Name, email address, shipping address, phone number.
  • Transaction Data: Details about products purchased.
  • Payment Information: Payment card details (processed securely by third-party payment processors like Stripe and PayPal, not directly stored by Olventria LLC).
  • Technical Data: IP address, browser type, operating system, and website usage data (e.g., pages visited, time spent on site) collected via cookies and similar technologies.

A more detailed description of the data we collect and how it's used is provided in our comprehensive Privacy Policy.

Purposes of Data Processing

We process your personal data for legitimate business purposes, including:

  • To process and fulfill your orders for our fragrances.
  • To communicate with you effectively regarding your orders, inquiries, and customer service requests.
  • To improve our website, products, and services, enhancing your shopping experience.
  • To send marketing communications (only where you have provided explicit consent and can opt-out at any time).
  • To comply with legal obligations, such as accounting and tax requirements.
  • To detect and prevent fraudulent transactions or activities.

Legal Basis for Processing

We rely on the following legal bases under GDPR to process your personal data:

  • Contractual Necessity: The processing is necessary for the performance of a contract to which you are a party (e.g., when you place an order with us, we process your data to fulfill that order).
  • Legitimate Interests: The processing is necessary for our legitimate interests (e.g., improving our services, preventing fraud, managing our business), provided these interests do not override your fundamental rights and freedoms.
  • Consent: We may process your data based on your explicit consent (e.g., for sending you promotional emails). You have the absolute right to withdraw your consent at any time.
  • Legal Obligation: The processing is necessary for compliance with a legal obligation to which Olventria LLC is subject.

Your Rights Under GDPR (for EEA Residents)

If you are an individual residing in the European Economic Area (EEA), you possess specific rights concerning your personal data. Olventria LLC is committed to facilitating the exercise of these rights:

  • Right to Access: You have the right to request copies of your personal data held by Olventria LLC.
  • Right to Rectification: You have the right to request that Olventria LLC correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to Erasure ("Right to Be Forgotten"): You have the right to request that Olventria LLC erase your personal data under certain conditions (e.g., data is no longer necessary for the purposes for which it was collected).
  • Right to Restrict Processing: You have the right to request that Olventria LLC restrict the processing of your personal data under certain conditions (e.g., if you contest the accuracy of the data).
  • Right to Object to Processing: You have the right to object to Olventria LLC's processing of your personal data under certain conditions (e.g., processing for direct marketing purposes).
  • Right to Data Portability: You have the right to request that Olventria LLC transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority in your country of residence if you believe your GDPR rights have been infringed.

To exercise any of these rights, please contact us directly at support@olventria.com. We may require proof of identity to verify your request and ensure data security.

Data Security

Olventria LLC implements robust technical and organizational measures designed to protect your personal data from unauthorized access, alteration, disclosure, or destruction. We utilize secure technologies, including SSL encryption for our website (http://olventria.com/), and partner with reputable e-commerce platforms like WooCommerce and payment processors (Stripe, PayPal) that adhere to high industry security standards to safeguard your information.

Data Retention

We retain your personal data only for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Once your data is no longer needed, it will be securely deleted or anonymized.

International Data Transfers

As a US-based company, any personal data we collect is stored and processed within the United States. While Olventria LLC currently does not ship internationally, if you are an EEA resident and interact with our website or provide personal data, your data will be transferred to and processed in the US. The US may not have the same data protection laws as the EEA. We ensure that appropriate safeguards are in place to protect your data, such as relying on standard contractual clauses or other lawful transfer mechanisms where applicable for any international data transfers involving our service providers.

Third-Party Processors

We utilize trusted third-party service providers (e.g., WooCommerce for our e-commerce platform, Stripe and PayPal for payment processing) to assist with various aspects of our business operations. These third parties are carefully selected, and we ensure they are contractually obligated to protect your data in compliance with GDPR standards where applicable.

Changes to this GDPR Compliance Statement

Olventria LLC may update this GDPR Compliance Statement periodically to reflect changes in our data processing practices or legal requirements. Any updates will be posted prominently on this page, and the "Last Updated" date will be revised. We encourage you to review this statement regularly.

Contact Us

If you have any questions or concerns regarding this GDPR Compliance Statement, our data practices, or if you wish to exercise your data protection rights, please do not hesitate to contact us: