Thank you for choosing Olventria LLC! We are committed to providing you with the best possible shopping experience, which includes reliable and efficient shipping for your fragrance purchases.

Order Processing Time 

Once you place an order with Olventria LLC, our team diligently works to prepare it for shipment. All orders are processed within 1-2 business days (Monday-Friday, excluding major holidays). Orders placed after 5 PM EST on Friday, or on weekends/holidays, will begin processing on the next business day.

Shipping Coverage 

Currently, Olventria LLC ships exclusively within the United States (including Alaska and Hawaii). We do not offer international shipping at this time.

Shipping Rates 

We are pleased to offer Free Shipping on all orders, regardless of the total value, placed through http://olventria.com/.

Estimated Delivery Times 

Once your order has been processed and shipped, the estimated delivery time is 3-5 business days. Please note that these are estimated delivery times, and while we strive to meet them, actual delivery may vary due to factors outside of our control (e.g., carrier delays, weather conditions).

Shipping Carriers 

Olventria LLC partners with reputable shipping carriers to ensure your order arrives safely and promptly. The specific carrier used for your order will depend on your location and the size of your package.

Order Tracking 

Once your order ships, you will receive a shipping confirmation email containing your tracking number. You can use this number to monitor the progress of your shipment directly on the carrier's website.

Incorrect Address & Undeliverable Packages 

It is the customer's responsibility to provide an accurate and complete shipping address. Olventria LLC is not responsible for orders shipped to incorrectly provided addresses. If a package is returned to us as undeliverable due to an incorrect address provided by the customer, or if the customer fails to collect it, the customer may be responsible for re-shipping fees or a refund will be issued for the product cost.

Lost or Damaged Packages 

In the unfortunate event that your package is lost in transit or arrives damaged, please contact our Customer Service team immediately at support@olventria.com or +1 (702) 896-3901. We will work with the shipping carrier to investigate the issue and find a satisfactory resolution, which may include a replacement or a refund.

Customer Service 

For any questions regarding your order or our shipping policy, please do not hesitate to contact us: